Refund Policy

Seller

AlgoMetis is a trading brand of InterMetis Ltd. InterMetis Ltd is the legal seller of products offered on this site.

Before delivery or activation

Before digital delivery or activation begins, cancellation and refund are normally permitted. Contact support with your purchase details to request cancellation.

After delivery or activation

Once digital delivery or activation begins, software purchases are generally non-refundable, always subject to mandatory consumer rights.

An additional account slot is normally non-refundable once added, subject to mandatory consumer rights.

Genuine material defects

For a genuine material defect, support and a fix or other reasonable remedy come first. A refund applies where legally required or where the defect cannot reasonably be remedied.

Licence entitlement

A full refund normally revokes the associated licence entitlement.

Your rights and contact

Nothing in this policy excludes or restricts mandatory consumer rights.

Contact support@algometis.net for cancellation, defect or refund enquiries. Include relevant purchase details and, for a defect, a description of the issue.